TERMS AND CONDITIONS

Cajun Fried Creative LLC

Effective Date: July 9, 2025

1. ACCEPTANCE OF TERMS

By accessing or using the services of Cajun Fried Creative LLC (“Company,” “we,” “us,” or “our”), you (“Client,” “you,” or “your”) agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. SERVICES PROVIDED

Cajun Fried Creative LLC provides:

Social media management and marketing services

Local SEO optimization

Website design and consultation

Digital marketing consulting

SMS/text messaging marketing services

Content creation and brand development

3. SMS/TEXT MESSAGING TERMS

3.1 Consent and Opt-In

By providing your mobile phone number, you expressly consent to receive SMS/text messages from Cajun Fried Creative LLC

Consent is not a condition of purchase

You may receive promotional, transactional, and service-related messages

3.2 Message Frequency

Message frequency varies based on your service package and preferences

You may receive up to 10 messages per month unless otherwise specified

3.3 Opt-Out Procedures

Text STOP to opt out of SMS messages at any time

Text HELP for customer support

You may also contact us directly at [email protected] or 318.545.1388

3.4 Carrier Information

Standard message and data rates apply

We support all major U.S. wireless carriers

Carrier delays or failures are not our responsibility

4. SERVICE PACKAGES AND BILLING

4.1 Service Packages

Basic Package: $97/month

Standard Package: $347/month (most popular)

Elite Package: $997/month

Additional ad spend starting at $300/month recommended

4.2 Billing Terms

No long-term contracts required

Monthly billing cycle

Services can be cancelled before next billing cycle

Payment due upon receipt of invoice

5. CLIENT RESPONSIBILITIES

You agree to:

Provide accurate and complete information

Grant necessary access to social media accounts and platforms

Respond to requests for information in a timely manner

Comply with all applicable laws and platform terms of service

Maintain confidentiality of login credentials

6. INTELLECTUAL PROPERTY

6.1 Client Content

You retain ownership of your business name, logos, and existing content

You grant us license to use your content for agreed-upon services

6.2 Created Content

Content created by us remains our intellectual property until full payment

Upon payment, you receive usage rights for business purposes

7. LIMITATION OF LIABILITY

7.1 Service Limitations

We cannot guarantee specific results or outcomes

Social media platform changes may affect service delivery

Third-party platform outages are beyond our control

7.2 Liability Cap

Our liability is limited to the amount paid for services in the preceding 12 months

We are not liable for indirect, consequential, or punitive damages

8. TERMINATION

8.1 Termination by Client

You may terminate services at any time before the next billing cycle

No refunds for partial months of service

8.2 Termination by Company

We may terminate services for breach of terms

We may terminate with 30 days’ written notice

9. CONFIDENTIALITY

Both parties agree to maintain confidentiality of proprietary information shared during the business relationship.

10. FORCE MAJEURE

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

11. GOVERNING LAW

These terms are governed by the laws of Louisiana, United States. Any disputes will be resolved in Alexandria, Louisiana.

12. A2P COMPLIANCE

12.1 Regulatory Compliance

We comply with TCPA (Telephone Consumer Protection Act)

We maintain proper consent records

We honor opt-out requests immediately

12.2 Carrier Requirements

We follow carrier guidelines for message content and frequency

We maintain proper registration with carriers

We monitor delivery rates and spam complaints

13. PRIVACY

Your privacy is important to us. Please review our Privacy Policy, which governs the collection and use of your information.

14. MODIFICATIONS

We may update these Terms and Conditions periodically. We will notify you of material changes via email or SMS. Continued use of services constitutes acceptance of updated terms.

15. SEVERABILITY

If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.

16. ENTIRE AGREEMENT

These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Cajun Fried Creative LLC.

17. CONTACT INFORMATION

For questions about these Terms and Conditions:

Cajun Fried Creative LLC 2717 N MacArthur Dr, Alexandria, LA 71303 Phone: 318.545.1388 Email: [email protected]

18. ACKNOWLEDGMENT

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.