LEGAL_FRAMEWORK_v2.1

Terms of
Engagement.

Effective Date: July 9, 2025

1. ACCEPTANCE OF TERMS

By accessing or using the services of Cajun Fried Creative Marketing (“Company,” “we,” “us,” or “our”), you (“Client,” “you,” or “your”) agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. SERVICES PROVIDED

Cajun Fried Creative Marketing provides:

  • Social media management and marketing services
  • Local SEO optimization
  • Website design and consultation
  • Digital marketing consulting
  • SMS/text messaging marketing services
  • Content creation and brand development

3. SMS/TEXT MESSAGING TERMS

3.1 Consent and Opt-In

  • By providing your mobile phone number, you expressly consent to receive SMS/text messages from Cajun Fried Creative Marketing
  • Consent is not a condition of purchase
  • You may receive promotional, transactional, and service-related messages

3.2 Message Frequency

  • Message frequency varies based on your service package and preferences
  • You may receive up to 10 messages per month unless otherwise specified

3.3 Opt-Out Procedures

  • Text STOP to opt out of SMS messages at any time
  • Text HELP for customer support
  • You may also contact us directly at ty@cajunfried.com or 318.545.1388

3.4 Carrier Information

  • Standard message and data rates apply
  • We support all major U.S. wireless carriers
  • Carrier delays or failures are not our responsibility

4. SERVICE PACKAGES AND BILLING

4.1 Service Packages

Service packages will vary based on what services are agreed upon at time of consultation

4.2 Billing Terms

  • No long-term contracts required
  • Monthly billing cycle
  • Services can be cancelled before next billing cycle
  • Payment due upon receipt of invoice

5. CLIENT RESPONSIBILITIES

You agree to:

  • Provide accurate and complete information
  • Grant necessary access to social media accounts and platforms
  • Respond to requests for information in a timely manner
  • Comply with all applicable laws and platform terms of service
  • Maintain confidentiality of login credentials

6. INTELLECTUAL PROPERTY

6.1 Client Content

  • You retain ownership of your business name, logos, and existing content
  • You grant us license to use your content for agreed-upon services

6.2 Created Content

  • Content created by us remains our intellectual property until full payment
  • Upon payment, you receive usage rights for business purposes

7. LIMITATION OF LIABILITY

7.1 Service Limitations

  • We cannot guarantee specific results or outcomes
  • Social media platform changes may affect service delivery
  • Third-party platform outages are beyond our control

7.2 Liability Cap

  • Our liability is limited to the amount paid for services in the preceding 12 months
  • We are not liable for indirect, consequential, or punitive damages

8. TERMINATION

8.1 Termination by Client

  • You may terminate services at any time before the next billing cycle
  • No refunds for partial months of service

8.2 Termination by Company

  • We may terminate services for breach of terms
  • We may terminate with 30 days’ written notice

9. CONFIDENTIALITY

Both parties agree to maintain confidentiality of proprietary information shared during the business relationship.

10. FORCE MAJEURE

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

11. GOVERNING LAW

These terms are governed by the laws of Louisiana, United States. Any disputes will be resolved in Alexandria, Louisiana.

12. A2P COMPLIANCE

12.1 Regulatory Compliance

  • We comply with TCPA (Telephone Consumer Protection Act)
  • We maintain proper consent records
  • We honor opt-out requests immediately

12.2 Carrier Requirements

  • We follow carrier guidelines for message content and frequency
  • We maintain proper registration with carriers
  • We monitor delivery rates and spam complaints

13. PRIVACY

Your privacy is important to us. Please review our Privacy Policy, which governs the collection and use of your information.

14. MODIFICATIONS

We may update these Terms and Conditions periodically. We will notify you of material changes via email or SMS. Continued use of services constitutes acceptance of updated terms.

15. SEVERABILITY

If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.

16. ENTIRE AGREEMENT

These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Cajun Fried Creative Marketing.

17. CONTACT INFORMATION

For questions about these Terms and Conditions: Cajun Fried Creative Marketing 2717 N MacArthur Dr, Alexandria, LA 71303 Phone: 318.545.1388 Email: ty@cajunfried.com

18. ACKNOWLEDGMENT

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.